HybrIT Services NZ

Managed Services Pricing Plans

Per-user support plans for businesses. Whether you just need reliable, responsive support to tackle your IT headaches, or a proactive IT advisor and enhanced security - get in touch to discuss your situation.

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User Support Plans

Per-user monthly plans for businesses that need reliable IT support and proactive security - from essential protection through to fully managed IT.

Foundation

Security Essentials

Essential security products every business must have in place.


Per user, per month

$63


  • Ongoing security awareness training
  • Password manager
  • Vulnerability scanning
  • Dark web monitoring
  • 24×7 security detection and response

Most Popular

Premium Support

Highly responsive IT support with an advanced security suite.


Per user, per month

$177


  • Everything in Security Essentials
  • Unlimited helpdesk support
  • Proactive SecOps (CIS 8.1 alignment)

Comprehensive

Premium Plus

Comprehensive IT service covering support, security, and executive functions.


Per user, per month

$349


  • Everything in Premium Support
  • 24×7 unlimited helpdesk support
  • Virtual CTO / advisory function

Managed AI

We manage your AI environment end to end - governance, coaching, and ongoing support. Mix seat types to match how each person in your team actually uses AI.

For Your Team

Standard

Governed Claude for every user, with curated skills and onboarding.


Per user, per month

$25


  • Security policies, data governance, and guardrails
  • Usage monitoring and quarterly reviews
  • Skills and connectors distributed to every user
  • Platform updates and new Claude feature guidance

e.g. 12 users on Standard = $300/month

For Your Builders

Builder

Coaching, mentoring, and hands-on help for the builders in your business.


Per user, per month

$500


e.g. 3 users on Builder = $1,500/month

Every Managed AI engagement includes at least one Builder seat, with no more than five Standard seats per Builder - every team needs someone actively building, not just consuming, to get real value from AI. Governance, skill and connector curation, quarterly reviews, and platform evolution are included across the engagement. Claude licences are separate. Your Claude Team or Enterprise licence is billed directly by Anthropic and sits outside our fees - we help you pick the right one.

Specialised Services

Tailored solutions for businesses that need more than everyday support - from secure cloud infrastructure to fully managed networking.

Infrastructure

Managed Networking

Reliable, secure networks - fully managed from end to end.


Priced by infrastructure

Quoted based on your environment


  • Fully managed firewalls, routers, switches and Wi-Fi
  • Network performance monitoring
  • Secure remote access
  • VLAN setup and segmentation
  • Hardware procurement and lifecycle management
  • Site-to-site and cloud gateway connectivity

Cloud

Managed Azure

Optimised, secure and compliant Azure environments - fully managed.


30% of Azure spend

Management fee billed monthly


  • Design, deployment and management of Azure environments
  • Security and compliance management
  • Azure Virtual Desktop (AVD) and VM management
  • Cost optimisation and usage reporting
  • Backup, disaster recovery and business continuity